At NAGAWOOD LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you visit nagawood.shop or interact with our services. By using our website, you agree to the terms of this policy.

1. Information We Collect

We collect the following types of information to provide you with a seamless shopping experience:

  • Personal Information: Name, email address, phone number, billing address, and shipping address provided during checkout or when contacting us.
  • Payment Information: We use Stripe to process payments securely. We do not store your credit card or payment details; these are handled directly by Stripe.
  • Browsing Data: IP address, browser type, device information, and pages visited on our site, collected via cookies and analytics tools.
  • Communication Data: Information you share when contacting us via email (fanatu.us@gmail.com), phone (+84888003345), or our contact form.

2. How We Use Your Information

We use your data to:

  • Process and fulfill your orders, including shipping and payment processing.
  • Communicate with you about your order, including confirmations, updates, and tracking information.
  • Respond to your inquiries and provide customer support.
  • Improve our website, products, and services through analytics and feedback.
  • Send promotional emails or newsletters (if you opt in). You can unsubscribe at any time.
  • Comply with legal obligations or protect our business interests.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your data with:

  • Service Providers: Trusted third parties, such as Stripe (for payments), shipping carriers (for delivery), and analytics tools (for site performance), who are bound by confidentiality agreements.
  • Legal Requirements: If required by law, such as in response to a court order or to prevent fraud.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to a successor entity.

4. Data Security

We implement industry-standard security measures, including encryption and secure servers, to protect your information. Our payment processor, Stripe, uses advanced encryption to safeguard payment data. However, no online transmission is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

We use cookies to enhance your browsing experience, track site performance, and personalize content. You can manage cookie preferences through your browser settings. By continuing to use our site, you consent to our use of cookies.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.
  • Opt-out of marketing communications.
  • Request data portability. To exercise these rights, contact us at fanatu.us@gmail.com. We’ll respond within 5–7 business days.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these sites. Please review their policies before sharing information.

8. Children’s Privacy

Our website is not intended for individuals under 13. We do not knowingly collect data from children. If we become aware of such data, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, and significant changes will be communicated via email or a website notice.

10. Contact Us

If you have questions about our Privacy Policy, contact us at:

  • Email: fanatu.us@gmail.com
  • Phone: +84888003345
  • Address: NAGAWOOD LLC, 30 N Gould St #52528, Sheridan, WY 82801, USA
  • Visit our Contact Us page for more details.

Your trust is paramount to us. Thank you for choosing NAGAWOOD LLC and shopping at nagawood.shop. We’re committed to protecting your privacy every step of the way.